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  2. BlackBerry UEM 12.18
  3. Administration
  4. Managing device features
  5. Managing devices with IT policies
  6. How BlackBerry UEM chooses which IT policy to assign

How
BlackBerry UEM
 chooses which IT policy to assign

BlackBerry UEM
 sends only one IT policy to a device and uses predefined rules to determine which IT policy to assign to a user and the devices that the user activates.
Assigned to
Rules
User account
(view Summary tab)
  1. An IT policy assigned directly to a user account takes precedence over an IT policy assigned indirectly by user group.
  2. If a user is a member of multiple user groups that have different IT policies,
    BlackBerry UEM
     assigns the IT policy with the highest ranking.
  3. The Default IT policy is assigned if no IT policy is assigned to a user account directly or through user group membership.
Device
(view device tab)
By default, a device inherits the IT policy that
BlackBerry UEM
 assigns to the user who activates the device. If a device belongs to a device group, the following rules apply:
  1. An IT policy assigned to a device group takes precedence over the IT policy that
    BlackBerry UEM
     assigns to a user account.
  2. If a device is a member of multiple device groups that have different IT policies,
    BlackBerry UEM
     assigns the IT policy with the highest ranking.
BlackBerry UEM
 might have to resolve conflicting IT policies when you perform any of the following actions:
  • Assign an IT policy to a user account, user group, or device group
  • Remove an IT policy from a user account, user group, or device group
  • Change the IT policy ranking
  • Delete an IT policy
  • Change user group membership (user accounts and nested groups)
  • Change device attributes
  • Change device group membership
  • Delete a user group or device group