Create a device SR requirements profile for Android Enterprise devices
Android Enterprise
devicesOS update rules apply only to
Work space only
and Work and personal - full control
devices. App update rules apply to all Android Enterprise
devices. For more information on setting rules for Samsung Knox
devices that use E-FOTA, see Create a device SR requirements profile for Samsung Knox devices.
Samsung
E-FOTA reached end of service on July 31, 2022. For more information see the information from Samsung. For information about migrating to Samsung E-FOTA One, visit support.blackberry.com to read article 69901.- On the menu bar, clickPolicies and Profiles.
- ClickCompliance > Device SR requirements
- Click .
- Type a name and description for the profile.
- Click theAndroidtab.
- ForWork space onlyandWork and personal - full controldevices, perform the following steps to set rules for OS updates:
- In theOS update ruletable, click .
- In theDevice modeldrop-down list, select a device model.
- In theOS versiondrop-down list, select the installed OS version.
- In theUpdate ruledrop-down list, select one of the following options. Note that on devices activated with Work space only (Android Enterprise fully managed device), users cannot choose when to install updates.
- SelectDefaultto allow the user to choose when to install updates.
- SelectUpdate automaticallyto install updates without prompting the user.
- SelectUpdate automatically betweento install updates between the times you specify without prompting the user. The user can choose to install updates outside of this window.
- SelectPostpone up to 30 daysto block installation of updates for 30 days. After 30 days, the user can choose when to install an update. Depending on the device manufacturer and wireless service provider, security updates might not be postponed.
- When you are done, clickAdd.
- Repeat step 6 for each rule that you want to add.
Rules set forSamsung Knoxdevices that use E-FOTA take precedence over these rules. - ForWork space onlyandWork and personal - full controldevices, if you want to specify time periods when OS updates should not occur, perform the following steps:
- In theSuspend OS updatestable, click .
- In theStart monthdrop-down list, select the month that the suspension period starts.
- In theStart daydrop-down list, select the day that the suspension period starts.
- In theDurationdrop-down list, select the length of the suspension.The suspension can't exceed 90 days. If you specify more than one suspension period, there must be at least 60 days between periods.These settings don't apply toSamsung Knoxdevices that use E-FOTA.
- To specify an update period for apps that are running in the foreground, selectEnable update period for apps that are running in the foreground, and set the following options:
- Start time (local device time): Specifies the time when apps will start to update.
- Duration: Specifies the number of hours that you will allow apps to be updated.
- To specify howGoogle Playapplies the changes to apps running in the foreground, select App auto update policy. Select one of the following options:
- User can allow: The user is prompted to allow the apps to update on the device. Note that this is the default setting if you don't select the App auto update policy option
- Always: The apps will always update. Note that for an app that is always running, such asBlackBerry UEM Client,BlackBerry Work, orBlackBerry Connectivity, if you don't select theEnable update period for apps that are running in the foregroundoption, the app will not update until the user manually updates the app on the device.
- Wi-Fi only: The apps will update only when the device is connected to a Wi-Fi network. Note that for an app that is always running, such asBlackBerry UEM Client,BlackBerry Work, orBlackBerry Connectivity, if you don't select theEnable update period for apps that are running in the foregroundoption, the app will not update until the user manually updates the app on the device.
- Disable: The apps will never update.This profile affects the Auto-Update Apps setting inGoogle Play. If you selectAlways,Wi-Fi only, orDisable, the user cannot select a different option on the device. For example, if you selectDisablein the profile, the user cannot enable an app to update on the device. However, users can still manually update apps inGoogle Play.
- ClickAdd.
If necessary, rank profiles.