- Managing device features and behavior
- Managing devices with IT policies
- Importing IT policy and device metadata updates
- Creating device support messages
- Enforcing compliance rules for devices
- Sending commands to users and devices
- Deactivating devices
- Controlling the software updates that are installed on devices
- Create a device SR requirements profile for Android Enterprise devices
- Create a device SR requirements profile for Samsung Knox devices
- View users who are running a revoked software release
- Managing OS updates on devices with MDM controls activations
- View available updates for iOS devices
- Update the OS on supervised iOS devices
- Configuring communication between devices and BlackBerry UEM
- Displaying organization information on devices
- Using location services on devices
- Using Activation Lock on iOS devices
- Managing iOS features using custom payload profiles
- Managing factory reset protection for Android Enterprise devices
- Create a Factory reset protection profile
- Manually obtain a user ID for a Google account
- How factory reset protection responds to device resets
- Considerations for using a specific Managed Google Play account when setting up a factory reset protection profile
- Clear factory reset protection from a device
- Setting up Windows Information Protection for Windows 10 devices
- Allowing BitLocker encryption on Windows 10 devices
- Managing attestation for devices
- Migrate iOS devices to use a hardened channel
- BlackBerry Docs
- BlackBerry UEM 12.18
- Administration
- Managing device features
- Sending commands to users and devices
Sending commands to users and devices
You can send various commands to manage user accounts and devices. The list of commands that are available depends on the device type and activation type. You can send commands to a specific user or device, or you can send commands to multiple users and devices using bulk commands.
For example, you can use commands in the following circumstances:
- If a device is temporarily misplaced, you can send a command to lock the device or delete work data from the device.
- If you want to redistribute a device to another user in your organization, or if a device is lost or stolen, you can send a command to delete all data from the device.
- When an employee leaves your organization, you can send a command to the user's personal device to delete only the work data.
- If a user forgets the work space password, you can send a command to reset the work space password.
- For users with supervised DEP devices, you can send a command to trigger an OS upgrade.