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Direct Connect
using port forwarding

  • Configure a public DNS entry for each
    BlackBerry Connectivity Node
    server (for example,,, and so on).
  • Configure the external firewall to allow inbound connections on port 17533 and to forward that port to each
    BlackBerry Connectivity Node
  • If the
    BlackBerry Connectivity Node
    instances are installed in a DMZ, ensure that the appropriate ports are open between each
    BlackBerry Connectivity Node
    and any application servers that the
    BlackBerry Dynamics
    apps need to access (for example,
    Microsoft Exchange
    , internal web servers, and the
    BlackBerry UEM Core
  1. In the management console, on the menu bar, click
    Settings > BlackBerry Dynamics
  2. Click
    Direct Connect
  3. Click a
    BlackBerry Proxy
  4. To turn on
    Direct Connect
    , select the
    Turn on Direct Connect
    check box. In the
    BlackBerry Proxy host name
    field, verify that the host name is correct. If the public DNS entry you created is different from the FQDN of the server, specify the external FQDN instead.
  5. Repeat steps 3 and 4 for all
    BlackBerry Proxy
    instances in the cluster.
    To enable only some
    BlackBerry Proxy
    instances for
    Direct Connect
    , create a new
    BlackBerry Proxy
    cluster. All servers in a cluster must have the same configuration. For more information, see Manage BlackBerry Proxy clusters.
  6. Click