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  2. BlackBerry UEM 12.17
  3. Installation and configuration
  4. Configuration
  5. Integrating BlackBerry UEM with Cisco ISE
  6. Connect BlackBerry UEM to Cisco ISE

Connect
BlackBerry UEM
 to
Cisco ISE

If you do not have a
Cisco Identity Services Engine
 (ISE) administrator account, send these instructions to a
Cisco ISE
 administrator, along with the required information about
BlackBerry UEM
 and the
BlackBerry UEM
 administrator account.
The following steps are based on
Cisco ISE
 version 1.4. For the latest
Cisco ISE
 documentation, visit Cisco ISE Configuration Guides to read the
Cisco Identity Services Engine
 Administrator Guide
.
  1. Log in to the
    Cisco ISE
     management console.
  2. On the menu bar, click
    Administration > Network Resources > External MDM
    .
  3. Click
    Add
    .
  4. In the
    Name
     field, type a friendly name for the connection.
  5. In the
    Hostname or IP address
     field, type the FQDN or IP address of the
    BlackBerry UEM
     domain.
  6. In the
    Port
     field, type
    18084
    .
    If port 18084 was not available when
    BlackBerry UEM
     was installed, the setup application selected another available port for this purpose. To verify the correct port value, in the
    BlackBerry UEM Core
     log file (CORE), search for
    (^/ciscoise/.*)
     and record the port number that is listed just before this text.
  7. In the
    User Name
     field, type the username for the
    BlackBerry UEM
     administrator account.
  8. In the
    Password
     field, type the password for the
    BlackBerry UEM
     administrator account.
  9. In the
    Polling Interval
     field, specify how often, in minutes, you want
    Cisco ISE
     to poll
    BlackBerry UEM
     for device data. It is a best practice to use the default value of 240 minutes.
    If you set this value to 60 minutes or less, you might notice a significant performance impact on your organization’s environment. If you set this value to 0,
    Cisco ISE
     does not poll
    BlackBerry UEM
    .
  10. Click the
    Enable
     check box.
  11. Click
    Test Connection
     to verify that
    Cisco ISE
     can connect to
    BlackBerry UEM
    .
  12. Click
    Submit
    .
After the connection is established, you can view the dictionary attributes for
BlackBerry UEM
 in
Policy > Policy Elements > Dictionaries > System > MDM > Dictionary Attributes
. Log entries for
Cisco ISE
 polling are written to the
BlackBerry UEM Core
 (CORE) log file.
Perform the following configuration tasks in the
Cisco ISE
 management console. For the latest instructions, visit Cisco ISE Configuration Guides to read the
Cisco Identity Services Engine
 Administrator Guide
 (see Set Up MDM Servers With Cisco ISE).