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Migrate DEP devices that do not have the 
BlackBerry UEM Client
 installed and are not 
BlackBerry Dynamics

 devices that are enrolled in 
's Device Enrollment Program (DEP) and do not have 
BlackBerry UEM Client
 installed appear in the list of devices that are unsupported for migration. 
  1. In the DEP portal, create a new virtual MDM server.
  2. Connect the destination 
    BlackBerry UEM
     instance to the new virtual MDM server. For more information, see Configuring BlackBerry UEM for DEP.
    Make sure that the destination 
    BlackBerry UEM
     instance has the same DEP profile as the source instance.
  3. Move the DEP devices from the source virtual MDM server to the new virtual MDM server. 
  4. Perform a factory reset of each DEP device.
  5. Reactivate each DEP device.