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  2. BlackBerry UEM 12.17
  3. Installation and configuration
  4. Configuration
  5. Integrating BlackBerry UEM with Cisco ISE
  6. Create an administrator account that Cisco ISE can use

Create an administrator account that 
Cisco ISE
 can use

Cisco Identity Services Engine
 (ISE) requires a dedicated 
BlackBerry UEM
 administrator account that it can use to retrieve data about devices. You can use an existing administrator account or you can create a new administrator account. It must be a local administrator account (not a directory user). The administrator account requires a role with the following permissions:
  • View users and activated devices
  • Manage devices
  • Lock device and set message
  • Delete only work data
  • Delete all device data
The default Security Administrator and Enterprise Administrator roles have these permissions. To create a new administrator account with a custom role, complete the following steps using an administrator account with the Security Administrator role.
If you want to create a custom role for the administrator account, in the 
BlackBerry UEM
 management console, click 
Settings > Administrators > Roles > The Add a role icon
. Select the necessary permissions. Click 
Save
.
  1. In the 
    BlackBerry UEM
     management console, on the menu bar, click 
    Users
    .
  2. Click 
    Add user
    .
  3. Click the 
    Local
     tab.
  4. Specify a first name, last name, display name, username, and email address.
  5. In the 
    Console password
     field, type a password for the administrator account.
  6. Select the 
    Do not set device activation password
     option.
  7. Click 
    Save
    .
  8. On the menu bar, click 
    Settings
    .
  9. Click 
    Administrators > Users
    .
  10. Click The Add an administrator icon.
  11. Search for and click the user account that you created.
  12. In the 
    Role
     drop-down list, click the custom role that you created, the default Security Administrator role, or the default Enterprise Administrator role.
  13. Click 
    Save
    .