Obtaining an APNs certificate to manage

iOS

and

macOS

devices

APNs is the Apple Push Notification Service. You must obtain and register an APNs certificate if you want to use

BlackBerry UEM

to manage

iOS

or

macOS

devices. If you set up more than one

UEM

domain, each domain requires an APNs certificate.

You can obtain and register the APNs certificate using the first login wizard or by using the external integration section of the management console.

Each APNs certificate is valid for one year. The management console displays the expiry date. You must renew the APNs certificate before the expiry date, using the same

Apple

ID that you used to obtain the certificate. You can note the

Apple

ID in the management console. You can also create an email event notification to remind you to renew the certificate 30 days before it expires. If the certificate expires, devices do not receive data from

UEM

. If you register a new APNs certificate, device users must reactivate their devices to receive data.

It is a best practice to access the administration console and the

Apple

Push Certificates Portal using the

Google Chrome

browser or the

Safari

browser. These browsers provide optimal support for requesting and registering an APNs certificate.

To obtain and register an APNs certificate, perform the following actions: