Commands for

Windows

devices

This command displays detailed information about a device. You can export and save the device report on your computer. For more information, see View and save a device report.

This command displays any actions that are in progress on a device. For more information, see Viewing device actions.

This command locks a device. The user must type the existing device password to unlock the device. If a device is temporarily lost, you might use this command.

When you send this command, the device locks only if there is an existing device password. Otherwise, no action is taken on the device.

This command is supported only on devices running

Windows 10 Mobile

.

This command generates a device password and locks the device. The generated password is sent to the user by email. You can use the preselected email address, or specify an email address. The generated password complies with any existing password rules.

This command is supported only on devices running

Windows 10 Mobile

.

This command deletes work data, including the IT policy, profiles, apps, and certificates that are on the device, and optionally, deletes the device from

BlackBerry UEM

.

The user account is not deleted when you send this command.

After you send this command, you are given the option of deleting the device from

BlackBerry UEM

. If the device is unable to connect to

BlackBerry UEM

, you can remove the device from

BlackBerry UEM

. If the device connects to

BlackBerry UEM

after you removed it, only the work data is deleted from the device, including the work space, if applicable.

To send this command to multiple devices, see Send a bulk command.

This command deletes all user information and app data that the device stores. It returns the device to factory defaults and optionally, deletes the device from

BlackBerry UEM

.

After you send this command, you are given the option of deleting the device from

BlackBerry UEM

. If the device is unable to connect to

BlackBerry UEM

, you can remove the device from

BlackBerry UEM

. If the device connects to

BlackBerry UEM

after you removed it, only the work data is deleted from the device, including the work space, if applicable.

To send this command to multiple devices, see Send a bulk command.

This command forces devices to restart.

This command sends and receives updated device information. For example, you can send newly updated IT policy rules or profiles to a device, and receive updated information about a device such as OS version or battery level.

The command also sends a request to the device to create a health certificate validation request. The device sends the request to the

Microsoft

Health Attestation Service to check for compliance. This feature is only supported in an on-premises environment.

To send this command to multiple devices, see Send a bulk command.

This command removes the device from

BlackBerry UEM

. The device may continue to receive email and other work data.

To send this command to multiple devices, see Send a bulk command.