- Managing device features and behavior
- Managing devices with IT policies
- Importing IT policy and device metadata updates
- Creating device support messages
- Enforcing compliance rules for devices
- Sending commands to users and devices
- Deactivating devices
- Controlling the software updates that are installed on devices
- Create a device SR requirements profile for Android Enterprise devices
- Create a device SR requirements profile for Samsung Knox devices
- View users who are running a revoked software release
- Managing OS updates on devices with MDM controls activations
- View available updates for iOS devices
- Update the OS on supervised iOS devices
- Configuring communication between devices and BlackBerry UEM
- Displaying organization information on devices
- Using location services on devices
- Using Activation Lock on iOS devices
- Managing iOS features using custom payload profiles
- Managing factory reset protection for Android Enterprise devices
- Create a Factory reset protection profile
- Manually obtain a user ID for a Google account
- How factory reset protection responds to device resets
- Considerations for using a specific Managed Google Play account when setting up a factory reset protection profile
- Clear factory reset protection from a device
- Setting up Windows Information Protection for Windows 10 devices
- Allowing BitLocker encryption on Windows 10 devices
- Managing attestation for devices
- Migrate iOS devices to use a hardened channel
- BlackBerry Docs
- BlackBerry UEM 12.17
- Administration
- Managing device features
- Configuring communication between devices and BlackBerry UEM
Configuring communication between devices and BlackBerry UEM
BlackBerry UEM
The
Enterprise Management Agent
profile ensures that devices contact BlackBerry UEM
regularly for app or configuration updates. When there is an update for a device, BlackBerry UEM
prompts the device to contact BlackBerry UEM
to receive the updates. If for any reason the device doesn't receive the prompt, the Enterprise Management Agent
profile is used to make sure that the device contacts BlackBerry UEM
at intervals that you specify.In on-premises environments, you can also use the
Enterprise Management Agent
profile to allow BlackBerry UEM
to collect a list of personal apps on users' devices. To turn off the collection of personal apps, you must deselect the "Allow personal app collection" setting. For more information, see Turn off personal apps collection.You can assign an
Enterprise Management Agent
profile to users, user groups, and device groups.