Skip Navigation

Common: Compliance profile settings

iOS
,
iPadOS
, and
Android
devices

For each compliance rule that you select on the device tabs, choose the action that you want
BlackBerry UEM
to perform if a user's device is not compliant.
Common: Compliance profile setting
Description
Prompt behavior
This setting specifies whether
BlackBerry UEM
prompts the user to correct a compliance issue and gives the user time to fix the issue before taking action, or whether
BlackBerry UEM
takes immediate action.
Possible values:
  • Prompt for compliance
  • Immediate enforcement action
Prompt method
This setting specifies how
BlackBerry UEM
prompts the user to correct a compliance issue.
Possible values
  • Device notification
  • Email and device notification
BlackBerry Dynamics
apps don’t send email notifications to users.
BlackBerry Dynamics
apps provide only device notifications, regardless of this setting.
For compliance rules that apply to the device, the default value is "Email and device notification." For compliance rules that apply only to
BlackBerry Dynamics
apps, the default value is "Device notification."
This setting is valid only if "Prompt behavior" is set to "Prompt for compliance."
Prompt count
This setting specifies the number of times the user is prompted to correct a compliance issue.
The default value is "3."
This setting is valid only if "Prompt behavior" is set to "Prompt for compliance."
Prompt interval
This setting specifies the amount of time between prompts, in minutes, hours, or days.
The default value is "4 hours."
This setting is valid only if "Prompt behavior" is set to "Prompt for compliance."
Enforcement action for device
This setting specifies the action that
BlackBerry UEM
takes on devices that are not compliant.
Possible values:
  • Monitor and log:
    BlackBerry UEM
    identifies the compliance violation but takes no enforcement action on the device.
  • Untrust: On
    iOS
    ,
    iPadOS
    ,
    macOS
    ,
    Android
    , and
    Windows
    devices, this option prevents the user from accessing work resources and applications from the device. Data and apps are not deleted from the device.
    On
    iOS
    and
    iPadOS
    devices, the work email account is removed from the native email app. Users must restore the email account settings to the app after the device returns to compliance.
  • Delete only work data
  • Delete all data
  • Remove from server: On
    iOS
    ,
    iPadOS
    ,
    Android
    , and
    Windows
    devices, a device can be deactivated from
    BlackBerry UEM
    if it violates the "Out of contact" rule.
The default value is "Monitor and log."
This setting is not valid for devices activated with
User privacy
.
On devices activated with "
Work and personal - user privacy
," you cannot delete all data on a user's device. If you select, "Delete all data"
BlackBerry UEM
performs the same action as "Delete only work data."
For
Samsung Knox Workspace
devices that have only a work space, if you select "Delete only work data," "Delete all data," or "Remove from server," all data will be deleted from the device.
For supervised
iOS
and
iPadOS
devices, enforcement actions for the "Restricted app is installed" rule are not applicable. Users are automatically prevented from installing restricted apps.
Enforcement action for
BlackBerry Dynamics
apps
This setting defines what happens with
BlackBerry Dynamics
apps when a device is not in compliance.
Possible values:
  • Do not allow
    BlackBerry Dynamics
    apps to run
  • Delete
    BlackBerry Dynamics
    app data
  • Monitor and log:
    BlackBerry UEM
    identifies the compliance violation but takes no enforcement action
The default value is "Monitor and log."

Windows 10
and
macOS
devices

For each compliance rule that you select on the device tabs, choose the action that you want
BlackBerry UEM
to perform if a user's device is not compliant.
Common: Compliance profile setting
Description
Enforcement action
This setting specifies the action that
BlackBerry UEM
takes on devices that are not compliant.
Possible values:
  • Prompt for compliance
  • Untrust: On
    Windows
    devices, this option prevents the user from accessing work resources and applications from the device. Data and apps are not deleted from the device.
    Untrust is not supported for
    BlackBerry Dynamics
    apps.
  • Delete only work data
  • Delete all data
  • Remove from server: On
    Windows
    devices, a device can be deactivated from
    BlackBerry UEM
    if it violates the "Out of contact" rule.
  • None: Identifies a compliance violation but takes no action.
The default value is "Prompt for compliance."
Prompt method
The possible values are:
  • Email notification
  • Device notification
  • Both
The default value is "Both."
This setting is valid only if the "Enforcement action" is set to "Prompt for compliance."
Device notifications are not supported on
Windows 10
devices.
Prompt count
This setting specifies the number of times the user is prompted to correct the breach.
The default value is "3."
This setting is valid only if the "Enforcement action" is set to "Prompt for compliance."
Prompt interval
This setting specifies the amount of time between prompts, in minutes, hours, or days.
The default value is "4 hours."
This setting is valid only if the "Enforcement action" is set to "Prompt for compliance."
Prompt interval expired action
This setting defines what happens when the user has received the total number of prompts as defined in Prompt count, and the does not correct the breach.
Possible values:
  • None
  • Untrust: On
    Windows
    devices, this option prevents the user from accessing work resources and applications from the device. Data and applications are not deleted from the device.
    Untrust is not supported for
    BlackBerry Dynamics
    apps. Use an alternate enforcement action.
  • Delete only work data
  • Delete all data
The default value is "Untrust."
This setting is valid only if the "Enforcement action" is set to "Prompt for compliance".
Enforcement action for
BlackBerry Dynamics
apps
This setting defines what happens with
BlackBerry Dynamics
apps when a device is not in compliance.
Possible values:
  • Delete
    BlackBerry Dynamics
    app data
  • Do not allow
    BlackBerry Dynamics
    apps to run
The default value is "Delete
BlackBerry Dynamics
  app data."