- Managing device features and behavior
- Managing devices with IT policies
- Importing IT policy and device metadata updates
- Creating device support messages
- Enforcing compliance rules for devices
- Sending commands to users and devices
- Deactivating devices
- Controlling the software updates that are installed on devices
- Create a device SR requirements profile for Android Enterprise devices
- Create a device SR requirements profile for Samsung Knox devices
- View users who are running a revoked software release
- Managing OS updates on devices with MDM controls activations
- View available updates for iOS devices
- Update the OS on supervised iOS devices
- Configuring communication between devices and BlackBerry UEM
- Displaying organization information on devices
- Using location services on devices
- Using Activation Lock on iOS devices
- Managing iOS features using custom payload profiles
- Managing factory reset protection for Android Enterprise devices
- Create a Factory reset protection profile
- Manually obtain a user ID for a Google account
- How factory reset protection responds to device resets
- Considerations for using a specific Managed Google Play account when setting up a factory reset protection profile
- Clear factory reset protection from a device
- Setting up Windows Information Protection for Windows 10 devices
- Allowing BitLocker encryption on Windows 10 devices
- Managing attestation for devices
- Migrate iOS devices to use a hardened channel
- BlackBerry Docs
- BlackBerry UEM 12.17
- Administration
- Managing device features
- Sending commands to users and devices
- Set an expiry time for commands
Set an expiry time for commands
When you send the "Delete all
device data" or "Delete only work data" command to a device, the device must connect
to
BlackBerry UEM
for the command to complete. If the device is unable to
connect to BlackBerry UEM
, the command remains in pending status and the device is not
removed from BlackBerry UEM
unless you manually remove it. Alternatively, you can
configure BlackBerry UEM
to automatically remove devices when the commands do not
complete after a specified amount of time.- On the menu bar, clickSettings > General settings > Delete command expiry.
- For one or both ofDelete all device dataandDelete only work data, selectAutomatically remove the device if the command has not completed.
- In theCommand expirationfield, type the number of days after which the command expires and the device is automatically removed fromBlackBerry UEM.
- ClickSave.