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  1. BlackBerry Docs
  2. BlackBerry Hub
  3. Customizing BlackBerry Hub+ Inbox settings
  4. Create a custom alert

Create a custom alert

You can apply a custom alert to messages sent to or from a specific contact, messages sent to a certain account, or messages that meet certain criteria. For example, you can choose to have your device play a sound when you receive a message that is sent with high importance, or to vibrate when you are in the CC field. 
  1. Tap the gear icon.
  2. In the 
    General 
    section, tap 
    Custom alerts
    .
  3.  Tap the plus sign.
To edit an existing rule, on the 
Custom alerts
 screen, tap an alert.