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  1. BlackBerry Docs
  2. BlackBerry Hub
  3. Managing messages
  4. File an email

File an email

You might not be able to file an email in some email accounts.
  1. In the 
    BlackBerry Hub+
     Inbox, touch and hold an email. 
  2.  Tap the file icon .
  3. Tap a folder, or, to find a folder, tapthe magnifying glass icon and start typing the name of the folder.  

File a full conversation

You can choose to file all the sent and received messages in a conversation.
  1. In the 
    BlackBerry Hub+
     Inbox, tap the gear icon. 
  2.  In the 
    General
     section, tap 
    Display
    . 
  3.  If necessary, turn on the 
    Conversation view
     switch.
  4. Turn on the 
    File full conversations
     switch.

Set a quick file folder

You can set a quick file folder to quickly file messages in a particular folder. You can set a different quick file folder for each email account in the 
BlackBerry Hub+
 Inbox.
  1. In the 
    BlackBerry Hub+
     Inbox, touch and hold an email. 
  2.  Tap the 3 dots.
  3. Tap 
    Quick file
    . 
  4. Tap a folder.
After you set a quick file folder, to file an email in the folder you set, touch and hold an email, and then tap The more actions icon > 
Quick File
.

Change the quick file folder

Once the quick file folder for an account is set, you can change the selection or remove it altogether.
  1. In the 
    BlackBerry Hub+
     Inbox, tap The menu icon.
  2. Beside an account, tapThe list icon.
  3. Tap 
    All folders
    .
  4. Tap 
    Quick file emails to...
    .
  5. Tap 
    OK
    .
  6. To set a new quick file folder, tap 
    Quick file emails to...
    , then tap a folder.