Overview:

BlackBerry Workspaces

administrator roles

Super administrators have full rights to manage all users, groups, distribution lists, and workspaces in the organization and access to all functions of the administration console. Super administrators can view all documents in any of the organization’s workspaces. Assign this role to a user who should have all aspects of the

BlackBerry Workspaces

system. This is an optional role that need not be assigned.

Organization administrators can access all functions of the administration console, and can assign new users to any workspace, including new organization administrators. Assign this role to at least one member of the team to configure and administer

BlackBerry Workspaces

.

Organization administrators cannot view documents in organization workspaces unless they are assigned access permissions as a workspace user.

It is recommended that this role is provisioned to a trustworthy member of the organization because an organization administrator is able to add themselves as a member of any workspace and therefore gain access to all files.

Helpdesk administrators have access to

Central Management

and

Manage Applications

. Helpdesk administrators cannot view or access documents in any workspace in the organization, but can generate reports. Assign this role to members of the team who are responsible for providing help desk support to your users.

Audit helpdesk administrators have access to

Central Management

, and generate reports. Audit helpdesk administrators have no other administrative rights, cannot access other areas of the administration console, and cannot view documents in organization workspaces unless they are assigned access permissions as a workspace user (see About assigning user roles). Assign this role to a member of the team who is responsible for generating reports either for compliance or management reasons.