- Getting started
- System components and configuration
- BlackBerry AtHoc account requirements
- Install BlackBerry AtHoc
- Upgrade BlackBerry AtHoc
- Postinstallation or upgrade configuration
- Set antivirus file exclusions for database log and tempDB files
- IIS postinstallation checklist
- Application pool configuration tables
- Table 1: Application pool configuration
- Table 2: Application Pool - Web application associations for the AtHoc website - Enterprise configuration
- Table 3: AtHoc services application pool configuration
- Table 4: Application pools - web application association for AtHoc services web site
- IIS handler mappings
- Verification checklist
- Application pool configuration tables
- (Optional) Enable message termination
- (Optional) Enable and enforce the TLS 1.2 protocol
- (Optional) Configure the application server for Windows authentication
- (Optional) Configure client certificates on the application server
- (Optional) Set the SSL client certificate
- (Optional) Install certificates for cloud delivery services
- (Optional) Configure new access card formats for operator auto-login
- (Optional) Enable FIPS on each application server
- (Optional) Archive and MAS export service account requirements
- Configure .NET framework to use a web proxy
- (Optional) Restore the XML files for duplicated devices
- (Optional) Set up error pages for Self Service throttling
- (Optional) Set up error pages for Self Service throttling
- Advanced server configuration
- IIS 8.5 Security Technology Implementation Guide
- Server STIG
- IISW-SV-000103: Enable log file and Event Tracing windows
- IISW-SV-000107: Sufficient web server log records for location of web server events
- IISW-SV-000108: Sufficient web server log records for source of web server events
- IISW-SV-000110: Sufficient web server log records to establish the outcome of web server events
- IISW-SV-000111: Sufficient web server log records to establish identity
- IISW-SV-000112: Web server must use Event Tracing for Windows logging option
- IISW-SV-000120: Samples, examples, and tutuorials must be removed from production server
- IISW-SV-000124: Web server must have MIMEs that invoke OS shell programs disabled
- IISW-SV-000146: Web server must not impede ability to write log record content to an audit log
- IISW-SV-000153: Web server must maintain the confidentiality of controlled information during transmission
- IISW-SV-000154: Web server must maintain the confidentiality of controlled information during transmission
- Application STIG
- IISW-SI-000206: Enable log file and Event Tracing windows
- IISW-SI-000209: Sufficient website log records to establish identity
- IISW-SI-000210: Sufficient website log records to establish identity
- IISW-SI-000211: Website must use Event Tracing for Windows logging option
- IISW-SI-000214: Website must have MIMEs that invoke OS shell programs disabled
- IISW-SI-000228: Non-ASCII characters in URLs must be prohibited
- Server STIG
- Verifying BlackBerry AtHoc is operational
- Appendix A: Troubleshooting
- Appendix B: Organization duplicator object management
- BlackBerry AtHoc Customer Support Portal
- Legal notice
- BlackBerry Docs
- BlackBerry AtHoc
- BlackBerry AtHoc 7.9
- Installation and Configuration Guide
- Upgrade BlackBerry AtHoc
- Application server preparation
Application server preparation
The following sections describe actions that you need to take to prepare to upgrade the application servers.
The following pre-installed Windows components may need to be upgraded:
Component | Notes |
|---|---|
Microsoft ODBC Driver 11 for SQL Server | If the version installed is earlier than 2014.120.5543.11, upgrade to this version using the msodbcsql.msi file available under the Prereqs folder. |
Microsoft SQL Server Native Client 11.0 | If the version installed is earlier than 2011.110.6518.00, upgrade to this version using the sqlncli.msi file available under Prereqs folder. |
.Net Framework v. 4.7 | If an earlier version is installed, upgrade to version 4.7. If a later version is installed, uninstall it and then install version 4.7. For Windows Server 2012R2 (64 bit), install the HTTP Activation feature under both .NET Framework 3.5 Features and .NET Framework 4.5 Features. Although the .Net Framework version is 4.7, the feature shows as .NET Framework 4.5 Features in Windows Server 2012. |
dotnet-hosting-2.1.7-win | If you have a version earlier than 2.1.7, you must install version 2.1.7 or 2.2.2. This version coexists with other versions and is needed by the BlackBerry AtHoc web API. |