- Getting started
- System components and configuration
- BlackBerry AtHoc account requirements
- Install BlackBerry AtHoc
- Upgrade BlackBerry AtHoc
- Postinstallation or upgrade configuration
- Set antivirus file exclusions for database log and tempDB files
- IIS postinstallation checklist
- Application pool configuration tables
- Table 1: Application pool configuration
- Table 2: Application Pool - Web application associations for the AtHoc website - Enterprise configuration
- Table 3: AtHoc services application pool configuration
- Table 4: Application pools - web application association for AtHoc services web site
- IIS handler mappings
- Verification checklist
- Application pool configuration tables
- (Optional) Enable message termination
- (Optional) Enable and enforce the TLS 1.2 protocol
- (Optional) Configure the application server for Windows authentication
- (Optional) Configure client certificates on the application server
- (Optional) Set the SSL client certificate
- (Optional) Install certificates for cloud delivery services
- (Optional) Configure new access card formats for operator auto-login
- (Optional) Enable FIPS on each application server
- (Optional) Archive and MAS export service account requirements
- Configure .NET framework to use a web proxy
- (Optional) Restore the XML files for duplicated devices
- (Optional) Set up error pages for Self Service throttling
- (Optional) Set up error pages for Self Service throttling
- Advanced server configuration
- IIS 8.5 Security Technology Implementation Guide
- Server STIG
- IISW-SV-000103: Enable log file and Event Tracing windows
- IISW-SV-000107: Sufficient web server log records for location of web server events
- IISW-SV-000108: Sufficient web server log records for source of web server events
- IISW-SV-000110: Sufficient web server log records to establish the outcome of web server events
- IISW-SV-000111: Sufficient web server log records to establish identity
- IISW-SV-000112: Web server must use Event Tracing for Windows logging option
- IISW-SV-000120: Samples, examples, and tutuorials must be removed from production server
- IISW-SV-000124: Web server must have MIMEs that invoke OS shell programs disabled
- IISW-SV-000146: Web server must not impede ability to write log record content to an audit log
- IISW-SV-000153: Web server must maintain the confidentiality of controlled information during transmission
- IISW-SV-000154: Web server must maintain the confidentiality of controlled information during transmission
- Application STIG
- IISW-SI-000206: Enable log file and Event Tracing windows
- IISW-SI-000209: Sufficient website log records to establish identity
- IISW-SI-000210: Sufficient website log records to establish identity
- IISW-SI-000211: Website must use Event Tracing for Windows logging option
- IISW-SI-000214: Website must have MIMEs that invoke OS shell programs disabled
- IISW-SI-000228: Non-ASCII characters in URLs must be prohibited
- Server STIG
- Verifying BlackBerry AtHoc is operational
- Appendix A: Troubleshooting
- Appendix B: Organization duplicator object management
- BlackBerry AtHoc Customer Support Portal
- Legal notice
AtHoc desktop app
AtHoc
desktop appThe 
in the end user’s system tray. The
AtHoc
Desktop App appears as a small purple globe in the end user’s system tray. The AtHoc
Desktop App serves the following functions in the BlackBerry AtHoc
system:- When new alert content is published, theAtHocDesktop App displays an audio/visual notification as a desktop popup.
- Users can dismiss the desktop popup, choose a response option (when sent), and click a link to obtain additional information about the emergency condition.
- Additional delivery devices include: web delivery, email, mobile devices, phones, pagers, TTY/TDD devices, SMS, Giant voice, LMR, and instant messaging.
- TheBlackBerry AtHocDesktop App can be installed on a Windows or macOS client.BlackBerry AtHocsystem elements
The available
BlackBerry AtHoc
features and functionality depend on the licensed BlackBerry AtHoc
edition. If you have questions, contact your BlackBerry AtHoc
account manager.