- Getting started
- System components and configuration
- BlackBerry AtHoc account requirements
- Install BlackBerry AtHoc
- Upgrade BlackBerry AtHoc
- Postinstallation or upgrade configuration
- Set antivirus file exclusions for database log and tempDB files
- IIS postinstallation checklist
- Application pool configuration tables
- Table 1: Application pool configuration
- Table 2: Application Pool - Web application associations for the AtHoc website - Enterprise configuration
- Table 3: AtHoc services application pool configuration
- Table 4: Application pools - web application association for AtHoc services web site
- IIS handler mappings
- Verification checklist
- Application pool configuration tables
- (Optional) Enable message termination
- (Optional) Enable and enforce the TLS 1.2 protocol
- (Optional) Configure the application server for Windows authentication
- (Optional) Configure client certificates on the application server
- (Optional) Set the SSL client certificate
- (Optional) Install certificates for cloud delivery services
- (Optional) Configure new access card formats for operator auto-login
- (Optional) Enable FIPS on each application server
- (Optional) Archive and MAS export service account requirements
- Configure .NET framework to use a web proxy
- (Optional) Restore the XML files for duplicated devices
- (Optional) Set up error pages for Self Service throttling
- (Optional) Set up error pages for Self Service throttling
- Advanced server configuration
- IIS 8.5 Security Technology Implementation Guide
- Server STIG
- IISW-SV-000103: Enable log file and Event Tracing windows
- IISW-SV-000107: Sufficient web server log records for location of web server events
- IISW-SV-000108: Sufficient web server log records for source of web server events
- IISW-SV-000110: Sufficient web server log records to establish the outcome of web server events
- IISW-SV-000111: Sufficient web server log records to establish identity
- IISW-SV-000112: Web server must use Event Tracing for Windows logging option
- IISW-SV-000120: Samples, examples, and tutuorials must be removed from production server
- IISW-SV-000124: Web server must have MIMEs that invoke OS shell programs disabled
- IISW-SV-000146: Web server must not impede ability to write log record content to an audit log
- IISW-SV-000153: Web server must maintain the confidentiality of controlled information during transmission
- IISW-SV-000154: Web server must maintain the confidentiality of controlled information during transmission
- Application STIG
- IISW-SI-000206: Enable log file and Event Tracing windows
- IISW-SI-000209: Sufficient website log records to establish identity
- IISW-SI-000210: Sufficient website log records to establish identity
- IISW-SI-000211: Website must use Event Tracing for Windows logging option
- IISW-SI-000214: Website must have MIMEs that invoke OS shell programs disabled
- IISW-SI-000228: Non-ASCII characters in URLs must be prohibited
- Server STIG
- Verifying BlackBerry AtHoc is operational
- Appendix A: Troubleshooting
- Appendix B: Organization duplicator object management
- BlackBerry AtHoc Customer Support Portal
- Legal notice
- BlackBerry Docs
- BlackBerry AtHoc
- BlackBerry AtHoc 7.9
- Installation and Configuration Guide
- Install BlackBerry AtHoc
- Install the database server
Install the database server
During a new installation, run the
AtHoc
Installer (MSI) on the database server. The MSI supports both Microsoft SQL
Server
authentication and Windows authentication connections to SQL Server. A Windows
authentication connection requires the user's machine or domain login to have a login in Microsoft SQL
Server
, and that login must be a sysadmin.The database server must be installed first when you install separate application and database servers. When installing both application and database servers on the same server (a “combo install”), they can be installed at the same time.
- To start the installation, open an elevated command prompt, navigate to the folder with the .bat file, type the .bat file name, and press Enter to run it. The .bat file name follows the naming convention "BlackBerry_AtHoc_7.9.x.x_build.bat."The .bat file distributed with the MSI generates a log file of the installer actions. The log file, ATHOC_yyyy_mm_dd_hh_mm_AM|PM.log, is created in the root of the C: directory.
- To open an elevated command prompt, locate cmd.exe in the program search, right-click on cmd.exe and chooseRun as Administrator. If theUser Account Controlwindow appears, clickYesto run the Windows Command Prompt as Administrator.
- On theWelcomescreen, clickNext.
- Accept the Software License Agreement, and clickNext.
- Choose theDatabase Servercheck box, and clickNext.
- Enter the server name of the database server and the instance name, if any, select the Authentication Mode, and provide the credentials, if required.
- To set up the password for the ngad database user, supply your own values or use the default values. ClickNext.
- To specify the folders to install theBlackBerry AtHoccomponents in, click the associatedChangebutton to specify theMicrosoft SQL Serverdata folder and the Database archiving folder that you want. Optionally, clickNextto accept the default locations for both folders.
- ClickInstallto begin the installation or clickBackto change the installation settings.
- When the installation completes, clickFinishto exit the Setup Wizard.
- Continue with the installation of the application server or servers, as described in Install BlackBerry AtHoc on a clustered database.