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Activate an

Send the following activation instructions to the device user.
  1. Install the
    BlackBerry UEM Client
    on the device. You can download it from the
    App Store
  2. On the device, tap
    BlackBerry UEM
  3. Read the license agreement and tap
    I Agree
  4. Type your work email address and tap
  5. If necessary, type the server address and tap
    . You can find the server address in the activation email message you received or in
    BlackBerry UEM Self-Service
  6. Confirm that the certificate details displayed on the device are correct and tap
    . If your administrator sent you the certificate details separately, you can compare the information displayed with the information you received.
  7. Type your activation password and tap
    Activate My Device
  8. Tap
    to install the required certificate.
  9. Follow the instructions on the screen to complete the activation.
  10. If you are prompted to enter the password for your email account or the passcode for your device, follow the instructions on the screen.
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, open the
    BlackBerry UEM Client
    and tap
    . In the
    Activated Device
    Compliance Status
    sections, verify that the device information and the activation time stamp are present.
  • In
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.