Create a user

On the 

Company directory

 tab, in the search field, specify the search criteria for the directory user that you want to add. You can search by first name, last name, display name, username, or email address.

Click .

In the search results, select the user account.

Click the 

Local

 tab.

Type the 

First name

 and 

Last name

 for the user account.

In the 

Display name

 field, make changes if necessary. The display name is automatically configured with the first and last name that you specified.

In the 

Username

 field, enter a unique username for the user account.

In the 

Email address

 field, enter a contact email address for the user account. An email address for the user account is required when you enable a service such as 

BlackBerry Workspaces

 or device management. 

 In the 

Console password

 field, enter a password for 

BlackBerry UEM Self-Service

. If the user is assigned an administrative role, they can also use the password to access the management console. 

Select the 

Autogenerate device activation password and send email with activation instructions

 option.

In the 

Activation period expiration

 field, specify the number of minutes, hours, or days that the user can activate a device before the activation password expires.

In the 

Activation email template

 drop-down list, click a template to use for the activation email.

Select the 

Set device activation password

 option.

Enter an activation password.

In the 

Activation period expiration

 field, specify the number of minutes, hours, or days that the user can activate a device before the activation password expires.

Perform one of the following actions:

To send activation instructions to the user, in the 
Activation email template
 drop-down list, click a template to use for the activation email.
If you do not want to send activation instructions to the user, clear the 
Send email with activation instructions and activation password
 check box. You must communicate the activation password to the user.

Select the 

Do not set device activation password

 option. You can set an activation password and send an activation email later.