Skip Navigation

Create a trusted connection between 
BEMS-Docs
 and 
Microsoft SharePoint

By default, 
BEMS
 Cloud is only aware of public CA certificates. If you enable the 
BEMS-Docs
 service and your organization's 
Microsoft SharePoint
 on-premises doesn’t use an SSL certificate issued by a trusted CA for HTTPS sites, the connection between the 
BEMS-Docs
 service and 
Microsoft SharePoint
 on-premises isn't trusted and users won't be able to access files and documents from the 
BlackBerry Work
Docs
 app. To create a trusted connection to 
Microsoft SharePoint
, upload the server's SSL certificate if it is self-signed, or the root or intermediate certificate chain to the 
BEMS
 Cloud database. You can upload a base64-encoded or binary-encoded file that includes one or more SSL certificates. When you upload a single file that includes multiple SSL certificates, the certificates are displayed in the management console and can be deleted and replaced individually as required. 
BEMS
 Cloud supports the following file extensions: .der, .cer, .pem, and .crt. 
  • Verify that you have enabled the BEMS-Docs service.
  • Export the SSL certificate from the 
    Microsoft SharePoint
     server in a base64-encoded or binary-encoded format and store it in a network location that you can access from the management console.
  1. On the menu, click 
    Settings > BlackBerry Dynamics > Docs
    .
  2. Click the 
    Certificate
     tab.
  3. Click 
    Add
     and navigate to the location of the certificate file that you want to upload.
  4. Click 
    Add
    .
  5. If the upload fails, resolve the issue that is identified and try again. 
  6. If you upload individual SSL certificates, repeat steps 3 and 4 for each additional file.