Prerequisites: Installing the
BlackBerry Connectivity Node

Verify that the computer is running

Windows PowerShell

2.0 or later. This is required for the setup application to install RRAS for

BlackBerry Secure Connect Plus

and the

BlackBerry Gatekeeping Service

If the setup application cannot install RRAS on the computer, you must stop the installation, install RRAS manually, and restart the installation.

Choose a directory account with read permissions for each configured directory connection that the

BlackBerry Cloud Connector

can use to access the company directories.

Use a

BlackBerry UEM Cloud

account with permissions to download the

BlackBerry Connectivity Node

installation and activation files (for example, Security Administrator).

Use a

Windows

account with permissions to install and configure software on the computer that will host the

BlackBerry Connectivity Node

Verify that the following outbound ports are open in your organization's firewall so that the

BlackBerry Connectivity Node

components (and any associated proxy servers) can communicate with the

BlackBerry Infrastructure

(<region>.bbsecure.com, for example na.region.com or eu.region.com):

443 (HTTPS) to activate the

BlackBerry Connectivity Node

3101 (TCP) for all other outbound connections