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 device activations fail with an invalid APNs certificate

Possible cause

If you are unable to activate 
 devices, the APNs certificate may not be registered correctly.

Possible solution

Perform one or more of the following actions:
  • In the management console, on the menu bar, click 
    Settings > External integration > Apple Push Notification
    . Verify that the APNs certificate status is "Installed." If the status is not correct, try to register the APNs certificate again.
  • To test the connection between 
    BlackBerry UEM
     and the APNs server, click 
    Test APNS certificate
  • If necessary, obtain a new signed CSR from 
    , and request and register a new APNs certificate.