Skip Navigation

Profile failed to install. The certificate "AutoMDMCert.pfx" could not be imported.


This error is displayed on an
device during activation when a profile already exists on the device.

Possible solution

Go to
Settings > General > Profiles
on the device and verify that a profile already exists. Remove the profile and reactivate. If the issue persists, you might have to reset the device because data might be cached.