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  2. BlackBerry UEM 12.17
  3. Administration
  4. Activating devices
  5. Device activation instructions
  6. Activating Android devices
  7. Activate an Android device with the MDM controls activation type

Activate an
Android
 device with the
MDM controls
 activation type

These steps apply only to devices that are assigned the
MDM controls
 activation type. This activation type is deprecated in
Android
 10. Attempts to activate
Android
 10 and later devices with the
MDM controls
 activation type will fail.  For more information, visit https://support.blackberry.com/community to read article 48386.
Send the following activation instructions to the device user.
  1. On the device, install the
    BlackBerry UEM Client
     from
    Google Play
    .
  2. Open the
    UEM Client
    .
  3. Read the license agreement and tap the
    I accept the License Agreement
     checkbox.
  4. Do one of the following:
    Task
    Steps
    Use a
    QR Code
     to activate the device
    1. Tap .
    2. Tap
      Allow
       to allow the
      UEM Client
       to take pictures and record video.
    3. Scan the
      QR Code
       in the activation email message that you received.
    Manually activate the device
    1. Type your work email address. Tap
      Next
      .
    2. Type your activation password. Tap
      Activate My Device
      .
    3. If necessary, type the server address. You can find the server address in the activation email message you received or in
      BlackBerry UEM Self-Service
      . Tap
      Next
      .
    4. If necessary, type your username and activation password. Tap
      Next
      .
  5. Tap
    Next
    .
  6. Tap
    Activate
     to activate the device administrator. You must activate the device administrator to access work data on your device.
  7. If you are prompted, tap
    OK
     to allow the connection to
    BlackBerry Secure Connect Plus
     and wait while the connection is turned on.
  8. If you are prompted, follow the instructions on the screen to install work apps on your device.
To verify that the activation process completed successfully, perform one of the following actions:
  • In the
    UEM Client
    , tap the menu icon >
    About
    . In the
    Activated Device
     section, verify that the device information and the activation time stamp are present.
  • In the
    BlackBerry UEM Self-Service
     console, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.