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In a
BlackBerry UEM
environment, remove the
BEMS
server references from the
BlackBerry Dynamics
connectivity profile

  1. In the
    BlackBerry UEM
    management console, on the menu bar, click
    Policies and profiles.
  2. Click
    Networks and connections > BlackBerry Dynamics connectivity profile
    .
  3. Click the
    BlackBerry Dynamics
    connectivity profile that you want to remove the
    BEMS
    instance from.
  4. Click The Edit icon.
  5. If specified, in the
    Additional servers
    section, remove the
    BEMS
    instances.
  6. If specified, in the
    IP address ranges
    section, remove the
    BEMS
    instances.
  7. In the
    App servers
    section, if listed locate the
    BlackBerry Work
    app entitlement.
  8. Click The Remove icon beside the instance that has been decommissioned.
  9. Repeat steps 7 and 8 for the following entitlements that might be listed:
    • Good
      Enterprise Services (com.good.gdserviceentitlement.enterprise)
    • BlackBerry Connect
      (com.good.goodconnect)
    • Feature-Docs Service Entitlement (com.good.feature.share)
    • BlackBerry
      Core and
      Mail
      Services (com.blackberry.gdserviceentitlement.coreandmail)
    • BlackBerry Presence
      Service (com.blackberry.gdservice.entitlement.presence)
    • BlackBerry Tasks
      (com.blackberry.gd.tasks)
    • BlackBerry Notes (com.blackberry.gd.notes)
  10. Click
    Remove
    beside any additional entitlements that do not have a
    BEMS
    instance associated with them.
    Only complete this step if a
    BEMS
    instance is no longer required in your environment for
    BlackBerry Dynamics
    apps.
  11. Click
    Save
    .