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Create a Dummy User

Use this dummy UDS user to log in to
Unified CM IM and Presence Administration as an end user and get presences of other LDAP end users.
If the customer has configured single sign-on, the dummy user must be synchronized from LDAP directory to the CUCM.
  1. Log into
    Cisco Unified Communications Manager
    Administration console.
  2. Click
    User Management > End User
  3. Click
    Add New
  4. Type a User ID, password, and confirm password for the dummy user account.
  5. Select the
    Enable User for Unified CM IM and Presence (Configure IM and Presence in the associated UC Service Profile) checklist
    to enable the user for presence.
  6. Click