- About this guide
- What is BEMS?
- Preinstallation checklists
- Installation and upgrade
- Supported installation and upgrade paths
- Best practices: Preparing to upgrade
- Steps to install BEMS
- BEMS setup application modes
- Steps to upgrade BEMS
- Steps to upgrade BEMS and change to an alternate JRE
- Steps to upgrade BEMS and change the instant messaging service
- Steps to install BEMS instances into a cluster
- Prerequisites: Installing and configuring BEMS
- Core requirements
- Configure the Java Runtime Environment
- Prerequisites: Connect for Microsoft Lync Server and Skype for Business
- Preparing the computer that hosts BEMS for use with Microsoft Lync Server 2013 or Skype for Business
- BlackBerry Connect service database requirements
- Preparing the Microsoft Lync Server and Skype for Business topology for BEMS
- SSL certificate requirements for Microsoft Lync Server and Skype for Business
- Mutual TLS (MTLS) certificates
- Steps to create a CA-signed certificate for the local computer account using a CSR for BEMS
- Steps to create a CA-signed for the local computer account using automatic enrollment for BEMS
- Create a CSR for the local computer account for BEMS
- Create a Personal Certificate for the local computer account for BEMS
- Export the CA-signed certificate and private key from the Microsoft Management Console
- Import the CA-signed certificate and private key to additional BEMS instances
- Presence prerequisites: Microsoft Lync Server and Skype for Business
- Prerequisites: BlackBerry Push Notifications service
- Prerequisites: Cisco Unified Communications Manager IM and Presence Service requirements for Presence
- Prerequisites: Docs service
- Prerequisites: BlackBerry Directory Lookup, BlackBerry Follow-Me, and BlackBerry Certificate Lookup services
- Installing or upgrading the BEMS software
- Removing the BEMS software
- Troubleshooting BEMS installation or upgrade
- Appendices
- Appendix: AlwaysOn Availability support for SQL Server
- Steps to setup SQL Server for AlwaysOn availability
- Configure the BEMS services databases for AlwaysOn availability
- Enabling AlwaysOn availability group failover to subnets for the BEMS-Core and Mail services
- Enabling AlwaysOn availability group failover to subnets for the Connect service
- Enabling AlwaysOn availability group failover to subnets for the Docs service
- Architecture: BEMS notification flow using the Microsoft Graph API
- Architecture: BEMS
- Appendix: AlwaysOn Availability support for SQL Server
Create an Application User
This application user is a logical entity that represents a third-party application that can log into
Cisco
Unified CM IM and Presence. - Log in to theCisco Unified Communications ManagerAdministration console.
- ClickUser Management > Application User.
- ClickAdd New.
- Type a User ID and password and confirm the password.
- In thePermissions Informationsection, clickAdd to Access Control Group.
- In theFind and List Access Control Groupswindow, select theAdmin-3rd Party APIcheckbox.
- ClickAdd Selected.
- ClickCloseand save.