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Steps to upgrade
BEMS
and change the instant messaging service

Before you upgrade
BEMS
, make sure that the
BEMS
debug logging level is not set to ALL. If the logging level is set to ALL, the upgrade or repair of the
BEMS
instance fails. For more information, visit http://support.blackberry.com/community to read article 42408.
When you upgrade
BEMS
and change the instant messaging service from
Microsoft Lync Server
to
Skype for Business
, you perform the following actions:
Step
Action
1_icon
2_icon
Stop the
Good Technology Connect
service and
Good Technology Presence
service.
3_icon
4_icon
5_icon
6_icon
7_icon
8_icon
9_icon
Configure the services.
10_icon
Start the
Good Technology Connect
service and
Good Technology Presence
service.