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  1. BlackBerry Docs
  2. Cylance Endpoint Security
  3. Cylance Endpoint Security User Guide
  4. Using the CylancePROTECT Mobile app
  5. Enable the message scanning feature

Enable the message scanning feature

You enable the message scanning feature in the
CylancePROTECT Mobile
 app to allow it to scan incoming SMS messages for potentially malicious URLs. Only URLs in the messages are assessed.
For
iOS
 devices, only messages from unknown senders (contacts that are not on the device's contact list) are scanned. Messages that contain potentially malicious URLs are filtered to the junk folder.
For
Android
 devices, all messages from known contacts and unknown senders are scanned. Messages that contain potentially malicious URLs are listed in the
CylancePROTECT Mobile
 app but you must delete them manually in the default messaging app.
  1. On your mobile device, do one of the following:
    Device
    Steps
    iOS
    1. Open the
      Settings
       app.
    2. Navigate to
      Messages
      > 
      Message Filtering
       >
      Unknown & Spam
      .
    3. In the
      Message Filtering
       section, enable the
      Filter Unknown Senders
       setting.
    4. In the
      SMS Filtering
       section, tap
      Protect
      .
    5. Tap
      Enable
      .
    These instructions can also be found in the
    CylancePROTECT Mobile
     app from
    Device Health
     >
    Message scanning
    .
    If you are using the
    iMessage
     app, enable the
    Send as SMS
     option in the app.
    Android
    1. In the
      CylancePROTECT Mobile
       app, tap
      Device Health
      .
    2. Tap
      Message scanning
       to expand it.
    3. Enable the message scanning feature.
    4. On the
      Allow message scanning
       screen, tap
      Allow
      .
    5. Tap
      OK
      .
In the
CylancePROTECT Mobile
 app, the "Scanning enabled" status message displays.