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  1. BlackBerry Docs
  2. Cylance Endpoint Security
  3. Cylance Endpoint Security User Guide
  4. Using the CylancePROTECT Mobile app
  5. Deactivate the CylancePROTECT Mobile app

Deactivate the
CylancePROTECT Mobile
 app

When you deactivate the app, your device no longer receives notifications to warn you about security risks. The
CylanceGATEWAY
 feature will also be unavailable to access work resources and applications.
Make sure that your device is connected to the wireless network.
  1. On the
    CylancePROTECT Mobile
     app home screen, do one of the following:
    Device
    Steps
    iOS
    1. Tap The Settings icon.
    2. Tap
      Deactivate
      .
    3. Tap
      Deactivate
       again.
    Android
    1. Tap The Tune icon.
    2. Tap
      Deactivate
      .
    3. Tap
      Deactivate
       again.
    4. Tap
      OK
      .
Delete the
CylancePROTECT Mobile
 app from your device.