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  1. BlackBerry Docs
  2. Cylance Endpoint Security
  3. Cylance Endpoint Security User Guide
  4. Using the CylancePROTECT Mobile app
  5. Enable work mode in the CylancePROTECT Mobile app

Enable work mode in the
CylancePROTECT Mobile
 app

If your administrator configured the
CylanceGATEWAY
 feature for you, you can enable work mode in the
CylancePROTECT Mobile
 app to access network resources safely and protect your device from suspicious and potentially malicious network activity. When you enable the feature, it sets up secure access to analyze network activity and applies network access policies managed by your administrator.
You must allow background location permissions at all times for the
CylancePROTECT Mobile
 app.
  1. In the
    CylancePROTECT Mobile
     app, do one of the following:
    • Enable the
      Work Mode
       setting.
    • Tap
      Switch on to work safely
       >
      Enable work mode
      .
  2. Tap
    OK
    .
  3. On the
    Connection request
     dialog, tap
    OK
     to confirm.
When the connection is established, the "Enabled" status appears.
  • If your administrator asks you to enable TCP connections for the
    CylanceGATEWAY
     feature, tap The Tune icon or The Settings icon on the
    CylanceGATEWAY
     screen and select the
    Use TCP
     option.
  • To view warnings about suspicious network activity, tap
    View Warnings
    . From the
    Warnings
     screen, you can also choose to mute warning notifications.