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Check sync status

After a user performs a sync, they can view errors on the Sync status dialog which provides details and suggested solutions. 
  1. Click the BlackBerry Workspaces icon in the menu bar, and click 
    Sync status
    The Sync status dialog displays all files that were synchronized, details about any issues, and possible solutions. The sync status shows the progress of items that are being synchronized while the synchronization is in progress. Once the upload or download is complete, the items do not appear in the list. Any synchronization errors that occur display until you fix the issue or clear the list. 
  2. To see more information, click the info icon.