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Install the
BlackBerry AtHoc
CylanceGUARD
integration

The
BlackBerry AtHoc
CylanceGUARD
integration requires one update set file. This file contains the application files needed to install the integration. Contact
BlackBerry AtHoc
customer support for the update set file.
  1. Log in to the
    CylanceGUARD
    portal administrator console.
  2. In the filter navigator, type
    Retrieved Update Sets
    .
  3. Click
    Retrieved Update Sets
    .
  4. On the
    Retrieved Update Sets
    screen, in the
    Related Links
    section, click
    Import Update Set from XML
    .
  5. On the
    Import XML
    screen, click
    Choose File
    .
  6. Navigate to and select the update set file.
  7. Click
    Upload
    . You can upload only one update set at a time.
    The update set appears on the
    Retrieved Update Sets
    screen in a Loaded state.
  8. Click the update set record.
  9. On the update set record details page, click
    Preview Update Set
    to view the changes that are included in the update set. During the preview, errors are displayed due to conflicts between the files present in the update set and the files that are already present in
    CylanceGUARD
    . The displayed errors must be resolved before the update set can be committed to the
    BlackBerry AtHoc
    CylanceGUARD
    integration.
  10. On the
    Update Set Preview
    window, click
    Close
    .
  11. On the update set details page, scroll down to view the errors.
  12. For the
    oauth_entity_
    id-number
    error, click
    Skip remote update
    in the
    Available Actions
    column.
  13. For all remaining errors, click
    Accept remote update
    .
  14. Click
    Commit Update Set
    .