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System requirements

CylanceGUARD

requires the following:

CylancePROTECT Desktop

agent,

BlackBerry Protect

app, and

CylanceOPTICS

agent installed on the endpoints.

CylanceGATEWAY

agent installed on the endpoints (for

CylanceGUARD

Advanced subscriptions)

The latest

Google

Authenticator app is required to log in to the

CylanceGUARD

console using multi-factor authentication (MFA).

Requirement	Description
Agent versions	Windows and Linux : CylancePROTECT Desktop agent 1580 or later macOS : CylancePROTECT Desktop 1584 or later Android and iOS : BlackBerry Protect app 2.0 or later CylanceOPTICS 2.5 or later CylanceGATEWAY (desktop agent) 1.4 or later
Operating system versions	Windows 7 or later Windows Server 2008 or later macOS 11 (Big Sur) or later Linux (for details, see the CylancePROTECT Desktop Administration Guide) Android 9 or later iOS 13 or later
Data storage and collection	CylanceGUARD collects data that is natively collected by CylancePROTECT and CylanceOPTICS . Potential forensic data sets may be collected in the case of an incident. Data collection includes information contained in both CylancePROTECT and CylanceOPTICS alerts as well as data captured through the Package Deploy (Refract) and InstaQuery. Package Deploy has the ability to pull forensic artifacts from the file system at almost any level, while InstaQuery returns filesystem, registry, process, and network information from the customer environment.