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System requirements

BlackBerry Guard
requires the following:
  • BlackBerry Protect Desktop
    agent,
    BlackBerry Protect
    app, and
    Optics
    agent installed on the endpoints.
  • BlackBerry Persona
    and
    Gateway
    agents installed on the endpoints (for
    BlackBerry Guard
    Advanced subscriptions)
  • The latest
    Google
    Authenticator app is required to log in to the
    Guard
    console using multi-factor authentication (MFA).
Requirement
Description
Agent versions
  • Windows
    and
    Linux
    :
    BlackBerry Protect Desktop
    agent 1580 or later
  • macOS
    :
    BlackBerry Protect Desktop
    1584 or later
  • Android
    and
    iOS
    :
    BlackBerry Protect
    app 2.0 or later
  • BlackBerry Optics
    2.5 or later
  • BlackBerry Persona Desktop
    1.2 or later
  • BlackBerry Gateway
    (desktop agent) 1.4 or later
Operating system versions
Data storage and collection
BlackBerry Guard
collects data that is natively collected by
BlackBerry Protect
and
BlackBerry Optics
. Potential forensic data sets may be collected in the case of an incident. Data collection includes information contained in both
BlackBerry Protect
and
BlackBerry Optics
alerts as well as data captured through the Package Deploy (Refract) and InstaQuery. Package Deploy has the ability to pull forensic artifacts from the file system at almost any level, while InstaQuery returns filesystem, registry, process, and network information from the customer environment.