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Create a user

If you are an administrator of an organization, you can add users so that they can use the
CylanceGUARD
portal. If you manage multiple organization accounts in
CylanceGUARD
, you can select the organization that the user can access (if you select a parent organization, they can also access its child organizations).
If you want to create an administrator, you must contact BlackBerry Support.
  1. On the menu, click
    Contacts
    .
  2. Click
    Create New User
    .
  3. Enter the following required information:
    • User ID
    • Account
    • First Name
    • Last Name
    • Email address
  4. Optionally, enter the following information.
    • Business Phone
    • Mobile Phone
    • Title
    • Language
  5. Click
    Submit
    .
The user receives an email invitation to access the
CylanceGUARD
portal. They must follow the instructions in the email message to complete the registration.