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SAML ECP support for
Microsoft Office 365

Some mobile email clients, including some versions of
BlackBerry Hub
BlackBerry Work
, do not support Microsoft’s ADAL interface when used with
Microsoft Office 365
, which prevents
BlackBerry Enterprise Identity
from displaying its normal login UI. To enable these mobile email clients, you can turn on
Enterprise Identity
’s ECP (Enhanced Client or Proxy Profile) support for
Office 365
, which allows authentication with text-based credentials, such as username and password. These credentials are typically gathered from the email client’s own user interface. Note that when ECP is used for
Office 365
Enterprise Identity
authentication policies are not applied to ECP-based logins.