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Set authenticator ranking

  1. On the menu bar, click 
    Settings > BlackBerry Enterprise Identity > Settings
    .
  2. In the 
    Authenticator level ranking
     section, set 
    Enterprise password
     to Level 1 and 
    Enterprise password + BlackBerry 2FA
     to Level 3. For more information about setting up 
    BlackBerry 2FA
    , see Enable two-factor authentication.
  3. Click 
    Save