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Considerations for using User Sync Client to perform LDAP synchronization for existing customers

  1. For the User Sync Client to work properly with existing customers, their mapping_id and login_id (Username) must be identical. Or, the combination of mapping_id and login_id in
    BlackBerry AtHoc
    needs to be the same as a combination of mapping_id and login_id fields from LDAP as a prerequisite.
  2. Change the XSL files as outlined above.
  3. Make sure that memberExport is set to true in the
    AtHocDataConfiguration.config
    file for the LDAP attribute that you are using to map to login_id.
  4. Discourage operators from changing the login_id (Username) for users. As a best practice, set the username to not be editable by end-users in the
    BlackBerry AtHoc
    management system under System Setup.