- What is the BlackBerry AtHoc User Sync Client?
- User synchronization process overview
- Install and set up the BlackBerry AtHoc User Sync Client
- Execute the BlackBerry AtHoc User Sync Client
- Configure the data integration file
- Configuration overview
- Data adapter configuration
- Data processor configuration
- Data synchronizer configuration
- Synchronize LDAP groups
- How to synchronize users for enterprise user moves
- How to bulk update users' physical location
- How to configure organization subscription with the User Sync Client and API
- Troubleshoot the User Sync Client
- Appendix A: Adtools.exe
- Appendix B: Migrate from LDAP Sync Client version 1.2.7 to BlackBerry AtHoc User Sync Client
- Appendix C: Differences between the CSV Importer Tool and the BlackBerry AtHoc User Sync Client
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 1.2
- User Sync Client
- User synchronization process overview
- System requirements
System requirements
Operating system
- Windows Vista and higher client operating system, or Windows Server 2008 SP2 or higher server operating system
- Microsoft Framework .NET 4.7.2 and 6.0.x installed
BlackBerry AtHoc system
BlackBerry AtHoc
system7.9 or later release
LDAP directory
- For full search capability, the LDAP directory must support the Paged Results Control of LDAP v3 (OID: 1.2.840.113556.1.4.319.)
- An LDAP directory that does not support Paged Results Control depends on the search result size limit setting of the directory server. For example, if the number of users in a single OU exceeds the size limit, the LDAP sync module does not obtain all users in the OU.
- To synchronize LDAP groups, the LDAP server must support the Attribute Scoped Query Control of LDAP v3 (OID: 1.2.840.113556.1.4.1504.)