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Network requirements

  • Firewalls
    BBM-E sends and received messages using HTTPS port 443 for a destination port. This port should be opened on all firewalls (including Windows Firewall) that protect the BBM Enterprise Alerts application servers.
  • Anti virus software
    Anti virus software installed on BBM-E application servers might affect BBM Enterprise Alerts operations if configured incorrectly. Consider uninstalling anti virus software if its behavior is uncertain.
  • Server Clock Synchronization
    All application and database server clocks must be synchronized with the network server time.