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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. BBM Enterprise Alerts Installation and Administration Guide
  5. Configure the BlackBerry Messenger device
  6. Enable the BBM Enterprise device

Enable the BBM Enterprise device

  1. Log in to the
    BlackBerry AtHoc
     management system as an administrator.
  2. In the navigation bar, click The Setings icon.
  3. In the
    Devices
     section, click
    Devices
    .
  4. On the
    Devices
     screen, on the
    Personal Devices
     tab, click
    BBM-E
    .
  5. On the
    BBM-E
     page, click
    Edit
    .
  6. In the
    Delivery Gateways
     section, click
    Add a Delivery Gateway
     >
    BlackBerry Messenger
    .
    Add the delivery gateway
  7. In the
    BlackBerry Messenger
     delivery gateway row, click The Edit icon.
  8. By default, the configuration XML appears in the
    Configure Gateway
     window. If the configuration XML is empty, complete the following steps:
    1. Delete the text in the
      Configuration XML
       field.
    2. Copy the following into the field: 
      <Configuration><DeviceType>bbme</DeviceType><data><replyTo>alerts@company.com</replyTo><from>alerts@company.com</from></data><DeviceExtensions><DeviceOptions Type="LongText"><AlertContent Locale="en_us" Type="LongText" /></DeviceOptions></DeviceExtensions></Configuration>
  9. Click
    Submit
    .
  10. Click
    Save
    .
  11. Click
    More Actions
     >
    Enable
    .