Tracking the life cycle of delivery tasks
Using the NDS database logging feature, BBM Enterprise Alerts tracks task life cycle in the ngdeliverylog database and in the TaskLifeCycle and TaskLifeCycleHistory tables. This feature provides valuable troubleshooting and reporting information.
BBM Enterprise Alerts tracks the following life cycle task states:
Code | Description | Notes |
|---|---|---|
400 | Task initiated | — |
410 | Request Out | — |
430 | Sent | — |
435 | Failed before sending | Error code/message |
439 | Failed to send | Error code/message |
970 | User responded | Response code from response service |
To configure life cycle tracking, update the BBM Enterprise Alerts plug-in.
Under the <queueControlInfo> section, a new set of configuration keys are introduced to control the life cycle logging feature (default values are shown):
<!--turn on/off task life cycle logging--> <logTaskLifeCycle>true</logTaskLifeCycle> <!--interval in second to purge log records in memory to batch and save to database, Default: 1--> <logPurgeInterval>1</logPurgeInterval> <!--batch size in number of records to purge each time and save to database. Default: 2000, Max: 2000 --> <logPurgeBatchSize>2000</logPurgeBatchSize>