Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.19
  4. Self Service User Guide
  5. Inbox
  6. Respond to an event from the Inbox

Respond to an event from the Inbox

  1. In the top navigation bar, click
    Inbox
    . The Inbox appears, displaying your alerts and events.
  2. Click the event you want to reply to.
    Click The Clock icon to view the Status History for the event. This option is visible only for users who have a status.
  3. On the event details page, in the
    Update My Status
     section, click The Edit icon.
  4. On the
    Affected Users
     window, select your status from the list.
  5. Optionally, add text in the
    Comments
     field.
  6. Click
    Apply
    . The event details page refreshes and displays your updated status in the
    Update Status
     section.
  7. Click
    Back
     to return to the Inbox.