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Edit your profile

  1. In the top navigation bar, click
    My Profile
    .
  2. On the
    My Profile
    screen, click
    Edit
    .
    The screen refreshes and the following fields become editable:
    • Basic Information
      : You can edit any attributes that are configured for your organization, if your organization is set up to allow attributes to be updated by end users.
    • Numbers
      : Phone - Mobile and Phone - Home
    • Online addresses
      : Email - Personal and Email - Work
    • Physical addresses
      : Displays your home and work addresses. For more information, see Update a physical address. If you have performed a check in, check out, turned on tracking, sent a report or emergency, or responded to an alert from the
      BlackBerry AtHoc
      mobile app, your last known location is displayed. Click
      Clear
      to remove your last known location. You cannot edit your last known location from Self Service.
    • Password
      : The Password section appears only if your organization requires manual authentication. For more information, see Update your password.
    • Organization Subscriptions
      : This section only appears if the organization subscription feature is enabled for your organization and organizations are configured for subscription. This section displays your organization subscriptions, the start and end dates, and the assigner for each subscription. For more information, see Subscribe to organizations.
    • BlackBerry AtHoc Apps
      : Shows whether you are active on the 
      BlackBerry AtHoc
      desktop app or mobile app. If you are logged in, the number of instances you are logged in to on each app is displayed. If you are not logged in, the field displays the phrase
      Not Available
      . Click
      Generate Code
      during the desktop app registration process to generate a registration code. To delete an unused mobile device, see Delete unused mobile devices from your profile.
    • Advanced Information
      : Any custom attributes that your system administrator has given you permission to edit.
  3. Make changes to any of the editable fields.
  4. Click
    Save
    .