Prioritize your personal devices
If your administrator has configured the ability for users to prioritize the order of their personal devices, you can prioritize the personal devices you use to receive alerts from the My Profile screen in Self Service. The highest priority personal device will receive any alerts you are targeted in first. If you respond to the alert on that device, the alert is not sent to your other personal devices. You must have at least one personal device enabled with a device address in your user profile to prioritize your personal devices.
- In the top navigation bar, clickMy Profile.
- On theMy Profilescreen, clickMore Actions>Prioritize Personal Devices.
- On thePrioritize Personal Deviceswindow, click and drag to reorder the device. Personal devices are prioritized according to their position in the list, with the highest priority device appearing on top. The higher a device is in the list, the higher its priority.If the desktop app appears in the list of your devices, it cannot be reordered.
- ClickSave.