Enable single sign-on as an authentication method

The Single Sign-On feature is not enabled by default. A system administrator must enable SSO in the Feature Enablement settings in the

BlackBerry AtHoc

management system. For more information, see "Enable and disable features" in the

BlackBerry AtHoc

System Administrator Configuration Guide

.

When SSO is enabled for your organization, if your users are already authenticated and signed in using your identity provider (IDP), they do not need to sign in again to access the

BlackBerry AtHoc

management system or Self Service.

If a user is not signed in, they are redirected to their organization's customer IDP login when they attempt to sign in. This IDP is managed by your organization or by a third party vendor that provides IDP services. The IDP authenticates the user. The user is then redirected to

BlackBerry AtHoc

. If the user is already signed in to the IDP they are automatically redirected to the

BlackBerry AtHoc

management system or Self Service with an active session.

You must have organization administrator, enterprise administrator, or system administrator permissions to enable single sign-on as a user authentication method.