Manage a pager device

In the navigation bar, click .

In the

Devices

section, click

Devices

.

On the

Personal Devices

tab, click one of the following pager devices:

Pager
Pager (Numeric)
Pager (One Way)
Pager (Two Way)
Pager Group

On the device details page, click

Edit

.

Modify the values in the

Details

section with names and information that are valid for your organization. You must have the enterprise administrator role to update the Name, Common Name, Group Name, and Device Group Order fields

Select a

Device Group Order

from the list.

In the

Contact Info Edit

field, select who can edit contact information. The options are

All

,

None

,

End Users

, and

Operators

.

Optionally, select

Users Must Provide Contact Info For This Device in Self Service

if you want to require users to provide that information. If you do not select this option, users can provide the information, but it is not required.

Optionally, in the

Help Text

section, enter text that will appear on the screen when operators are creating an alert.

Targeting Help Text
: When the operator selects this device as a target, the text you enter in this field appears at the top of the
Review and Publish
screen.
Contact Info Help Text
: The text you enter in this field appears under the device name on the End User details screen. The text should explain what should be entered in the field.
Contact Info Tool Tip
: The text you enter in this field appears as a pop-up tool tip when the user hovers their cursor over the device name on the End User details screen. The text should explain what should be entered in the field.

In the

Delivery Gateways

section, click

Add a Delivery Gateway

and then select

AtHoc

Cloud Delivery Service (West)

, or

Zetron Pager

.

Click

Save

.

Click

More Actions

>

Enable

if you are ready to make the pager device available for alert publishing.