- BlackBerry AtHoc set up and administration overview
- Manage organizations
- Configure BlackBerry AtHoc settings
- Configure basic settings
- Manage system settings
- Specify system settings options
- Add or remove a disclaimer for the BlackBerry AtHoc management system
- Security policy settings
- Define password rules
- Configure password complexity
- Enforce a system-wide password update
- Revoke operator permissions automatically
- Set session timeout and continue session values
- Limit active sessions
- Enable operator login using smart cards
- Require operator login using smart cards
- Enable SSO certificate revocation list checking
- Import a service provider certificate
- Enable CAPTCHA validation
- Monitor system health
- View the diagnostic log
- View geolocation transactions and logs
- Database archiving
- Organizations Manager
- Enable and disable features
- Manage the agents for integrated devices
- Provision applications that can call the web API
- Configure API throttling settings
- View the operator audit trail
- Manage system jobs
- Purge ended alerts
- Manage SMS Opt-In
- Configure device gateways
- Configure devices overview
- Configure devices
- Enable and disable devices
- Set device delivery priority
- Add a device to the user details contact information
- Manage mass communication devices
- Mass device types and categories
- Create a mass device endpoint
- View and edit device details
- Configure Giant Voice devices
- Configure the AtHoc Connect organization network
- Manage the Cloud Services Gateway
- Configure RSS feed information for RSS and Atom content feeds
- Configure XML feed information for mass communication devices
- Configure failover delivery gateways
- Manage a TTY/TDD phone device
- Manage a pager device
- Configure desktop app settings
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
Enable enterprise features
Enabling enterprise features in your enterprise organization enables the following items:
- A single enterprise desktop app: Set up the desktop client to connect to the enterprise. The desktop client will then search for users across the enterprise and connect to the correct suborganization. If the user is not found, a new user is created in the enterprise.
- A single enterprise Self Service URL: Users in any suborganization can log in using the same Self Service URL for the enterprise organization or suborganization.
- Mobile registration from an enterprise organization code: Users can register from their mobile device using the organization code for the enterprise, or any suborganization.
- Enforcement of unique usernames and Mapping ID values for all users in an enterprise organization: The system checks for uniqueness of usernames and mapping IDs in the enterprise organization and suborganizations when a new user is created through the desktop app, Self Service, .csv import, or theBlackBerry AtHocmanagement system.
- ClickCheck Readiness. The system checks for user uniqueness (no users have the same username or mappingID). If the system finds duplicate users, the Duplicate Users Found window opens and provides a list of duplicate users, their usernames, mappingIDs, and organizations.
- Modify any duplicate usernames or mappingIDs to proceed with enabling user uniqueness.
- Run the duplicate user check again. If no duplicate users are found, a Check Passed message displays.
- ClickCloseto return to the General Settings page. The Check Readiness button is replaced by an Enable check box.
- Select the Enterprise FeaturesEnablecheck box. The User Initiated Move check box appears.
- ClickSave.