- BlackBerry AtHoc set up and administration overview
- Manage organizations
- Configure BlackBerry AtHoc settings
- Configure basic settings
- Manage system settings
- Specify system settings options
- Add or remove a disclaimer for the BlackBerry AtHoc management system
- Security policy settings
- Define password rules
- Configure password complexity
- Enforce a system-wide password update
- Revoke operator permissions automatically
- Set session timeout and continue session values
- Limit active sessions
- Enable operator login using smart cards
- Require operator login using smart cards
- Enable SSO certificate revocation list checking
- Import a service provider certificate
- Enable CAPTCHA validation
- Monitor system health
- View the diagnostic log
- View geolocation transactions and logs
- Database archiving
- Organizations Manager
- Enable and disable features
- Manage the agents for integrated devices
- Provision applications that can call the web API
- Configure API throttling settings
- View the operator audit trail
- Manage system jobs
- Purge ended alerts
- Manage SMS Opt-In
- Configure device gateways
- Configure devices overview
- Configure devices
- Enable and disable devices
- Set device delivery priority
- Add a device to the user details contact information
- Manage mass communication devices
- Mass device types and categories
- Create a mass device endpoint
- View and edit device details
- Configure Giant Voice devices
- Configure the AtHoc Connect organization network
- Manage the Cloud Services Gateway
- Configure RSS feed information for RSS and Atom content feeds
- Configure XML feed information for mass communication devices
- Configure failover delivery gateways
- Manage a TTY/TDD phone device
- Manage a pager device
- Configure desktop app settings
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
Enable user move
If you have a large enterprise organization where users in your system need to move between organizations, you can enable the User Move feature. This reduces the burden on your administrators by enabling users to move themselves between the suborganizations of your enterprise organization in Self Service.
Enterprise Administrators can move users between suborganizations from the enterprise organization. Operators who are End Users Managers, Organization Administrators, Alert Managers, or Advanced Alert Managers in a suborganization can move and subscribe users from their suborganization to other suborganizations.
When a user is moved to a different organization, their view of Self Service may change, depending on the settings of the organization they are moving to. If the user is an operator, any operator permissions they had in their original organization are revoked. If the user was an Enterprise Administrator in the enterprise organization, they retain this role in the suborganization they are moved to. If the user had roles and permissions in other organizations within the enterprise or organizations outside of the enterprise organization, they are retained. If a user has dependents, those dependents are also moved.
Prerequisites
- Require user uniqueness must be enabled.
- The User Move for End Users option must be enabled on each suborganization. This option can be set in the Customization > Self Service section in General Settings on the suborganization. This option is enabled by default.
- Select the User MoveEnablecheck box. The Available Organizations list appears. The enterprise organization and all suborganizations appear in the Available Organizations list.
- Select the organizations that you want to be available for user move, or chooseSelect All. You can narrow the list of organizations by typing the name of an organization in the text box.
- ClickSave.
The list of selected organizations is shown to all users in the enterprise. End users will see the selected organizations in the Move to Organization screen in Self Service.